customer support - logistics - Antwerp

Page Personnel Belgium

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Onbepaalde duur

Voltijds

Dagwerk

Gepubliceerd op 8/8/2025

Functieomschrijving

Deliver exceptional service across the full customer journey, from order to cash, ensuring satisfaction and performance improvement in an international B2B setting.

Bedrijfsomschrijving

Our client is a leading player in their industry with a strong international presence. They are committed to providing high-quality service to their global clients and strive for continuous improvement in all aspects of the customer journey.

This is a temporary contract of 4 months, with possibility of extension

Omschrijving

Manage customer orders from receipt to delivery, including shipping coordination.
Handle consignment inventory and perform monthly reconciliations.
Coordinate billing, rebates, commissions, and ERP data input.
Act as the main point of contact for customer inquiries and complaints.
Coordinate internal follow-up on customer requests across multiple departments.

Profiel

2-5 years' experience in customer service & logistics in an international setting.
Strong knowledge of ERP systems (SAP, IFS) and CRM tools like Salesforce.
Excellent English communication skills (C1/C2 level required).
Proactive, autonomous, and results-driven with a collaborative mindset.
Skilled in coordinating across departments and improving customer processes.
Having prior experience with packed goods and planned transport is considered a strong asset.

Jobgerelateerde competenties

Nederlands
Klantendossiers administratief opvolgen (controle van de betalingen, leveringen, ...)
Acties van de commerciële dienst, logistieke dienst, productieafdeling, ... coördineren bij de lancering van nieuwe producten of promotiecampagnes
Domein: Postorderverkoop

Vereiste studies

Academische bachelor
Gelijkwaardig door ervaring

Aanbod

Temporary contract of 4 months, with possibility of extension
A varied and impactful role with full O2C & C2R ownership.
Work in a multicultural team within a globally recognized company.
Opportunities for professional growth and ERP implementation projects.
Competitive salary and attractive employee benefits.
A customer-focused environment that encourages innovation and ownership.

Solliciteren

OnlineSolliciteer via site werkgever

Vermeld de referentie: JN -082025-6809153