Customer Service Employee

CLdN

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Solliciteer via e-mail

Gepubliceerd op 24/9/2025

Functieomschrijving

Creation of the transport orders: make sure transit time and the delivery dates are met
Follow up of orders, costs, deadlines and keep clients updated on a constant basis
Ensure a smooth planification of the cargo
Propose solutions and react proactively
Handle for problems that may occur
…

Profiel

You are fluent in English and Dutch
A first experience in customs is a plus
You have a first experience in the logistic / transport sector
You have a good knowledge of the Office packages
You are customer oriented and stress resistant
You are a real team player with a strong emphasis on accuracy, reliability and flexibility
You can think and act in a solution-oriented way
You are flexible and ready to work in shifts between 07:30 and 18:00 (Monday to Friday)
You meet the requirements to obtain a legally mandatory positive security clearance for critical functions in the port

Jobgerelateerde competenties

Engels
Nederlands
Telefonische oproepen ontvangen Klanten informeren (opvolging van de bestelling, informatie, ...)

Persoonsgebonden competenties

Handelen in overeenstemming met de waarden en normen van de organisatie.
Taken uitvoeren zonder ondersteuning of toezicht van anderen.
Samenwerken om tot een gezamenlijk resultaat te komen.

Vereiste studies

Algemeen secundair onderwijs (ASO)
Gelijkwaardig door ervaring

Aanbod

A stimulating working environment with positive and committed co-workers
A can-do attitude working environment and quick decision making
A workplace in our office in Zeebrugge with occasional option to work from home

Solliciteren

Via e-mail

Solliciteer via e-mail

Via telefoon

0498 11 00 10