Ocean export administrative agent

Global supply chain management is what we do , and at the heart of our company, you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Jobomschrijving

Are you an organized and detail-oriented professional with a passion for international logistics? As an Ocean Export Administrative Agent, you play a vital role in ensuring the smooth coordination of sea freight shipments worldwide. You will manage export documentation, communicate with clients and carriers, and ensure compliance with international shipping regulations

As our new Ocean Export Administrative Agent, you will perform following tasks:

• Process non-DG shipments.
• Track shipments for specific customer accounts.
• Register custom documents on national customs website.
• Execute and follow up of daily reports.
• Create non-DG files in our own SAP system.
• Send out pick up instructions to our road service providers.
• Verify & document booking confirmations and container releases of ocean carriers.
• Ensure all customers standard operating procedures are followed and updated in the DLSOP.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity.
• Meet KPI standards in accordance with the company’s procedures.
• Meet compliance at all times to regulations. This includes internal policies / procedures and external government regulations or customer’s policies / requirements.
• Escalate problems to Management when necessary.