Customer service Representative

Unique Antwerpen Maritiem

Tijdelijke jobs

Onbepaalde duur

Voltijds

Dagwerk

Solliciteer via site werkgeverGepubliceerd op 4/5/2026

Functieomschrijving

As a Customer Service Representative:

You balance customer expectations, commercial goals, and operational processes in an international setting. You take ownership, recognize opportunities, and turn ideas into action
Act as the main point of contact for our Italian and Romanian customers: resolve issues, answer questions, and ensure careful follow-up.
Strengthen service quality: collect feedback, identify inefficiencies, and explain our way of working clearly to customers.
Safeguard financial flow: support payment follow-up, handle invoice questions, and clarify tax-related topics together with our credit team.
Stay focused and organized: manage shifting priorities in a fast-moving, detail-oriented environment.

Profiel

This is you:

Fluent in Italian, Romanian and English (spoken and written), any additional language is an asset
Experience in a customer-focused role
Structured, accurate, and always a step ahead
Cool-headed under pressure, with a practical mindset
Comfortable working independently
Naturally proactive, curious, and service-oriented

Jobgerelateerde competenties

Bulgaars
Turks
Engels
De opmerkingen van de klanten verzamelen en doorsturen naar de dienst productie, marketing, onderzoek, ontwikkeling, ...
Oplossingen voorstellen als antwoord op de klachten van de klanten of het dossier doorsturen naar de geschillendienst, de logistieke dienst, ...
Kwaliteitsprocedures van de klantendienst uitwerken of verder uitwerken Controleren of kwaliteitsprocedures toegepast worden

Vereiste studies

Beroepssecundair onderwijs (BSO)
Gelijkwaardig door ervaring

Aanbod

Bedrijfsinfo

As a Customer Service Representative, you represent Q8Truck, a strong brand within the Q8 Group. Through our European network of truck stations, we keep international transport moving every day. From our Antwerp office you become the trusted voice for our European clients — leading logistics companies that count on us to stay on track.

Ready to get started at Q8Truck? Apply easily via the link!

What can you expect from Q8?

A competitive salary package starting at €3,600 gross per month
Meal vouchers of €8 per worked day
Eco vouchers worth €250 per year
Commuting allowance
A generous number of vacation days: at Q8, you build up half an ADV day per week
A stable temporary assignment for several months

Solliciteren

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