Documentation Officer

CMA CGM BELGIUM

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Dagwerk

Gepubliceerd op 26/8/2025

Functieomschrijving

As part of its growth and development, CMA CGM Belgium is looking for a Documentation Officer to join its Import team within the Customer Care department.

ABOUT THE ROLE

The main mission for the Documentation Officer is to ensure timely local and international local customs declaration, and complete all documentation transactions not transferred to GBS while complying to legal and Group standard with the aim of continuously achieving customer satisfaction.

More specifically,

Local customs declaration (if not transferrable to GBS)
Documentation preparation prior vessel arrival (such as notice of arrival, customs manifest...)
Follow up of all local customs regulations and formalities, including prevention and investigation of customs penalties
Check and Manage missing/incorrect Cargo-In-Transit updates
Coordination with GBS and other internal stakeholders in order to complete documentation queries

Profiel

We are looking for individuals that have:

Experience within similar roles within Customer Service / Customer Care
Great communication skills
Customer service / user support
Document management and archiving
Containers administrative management
Customer invoicing
Knowledge of legal and / or regulatory frame
Knowledge of port / country regulations
Risk management knowledge
Incoterms knowledge
Software / IT Application

Jobgerelateerde competenties

Nederlands
Engels
Specifieke dossiers behandelen of ze aan de betreffende dienst overmaken (geschillen, ...)
Goederen coderen op basis van de door de klant verstrekte beschrijving
Klanten informeren en adviseren over de formaliteiten voor internationaal goederenverkeer (wettelijke bepalingen, belastingen, waarborgen, ...)
De administratieve formaliteiten vervullen voor een transportdienst (vervoerdocument), luchtvrachtbrief (luchttransport), BL (zeetransport), CMR (wegtransport), CIM (spoortransport, ...)
Documenten voor internationaal goederenverkeer opstellen en controleren (douanefactuur, unieke administratieve aangifte, kredietbrief, ...)
Transportdocumenten van goederen verzamelen Een dossier van de activiteit samenstellen (transit, douane, ...)
De facturering van transit- of douaneactiviteiten voorbereiden, opvolgen of controleren (betaling leveranciers, douaneheffingen, aangifte van uitwisselingen van goederen, ...)

Vereiste studies

Geen specifieke studievereisten

Aanbod

As part of our Employee Experience offering, CMA CGM Belgium offers a number of perks including:

Group insurance for pension, life and invalidity
Ambulatory medical insurance and dental plan
Annual performance bonus subject to personal and company performance
Hospitalization insurance; free for employees, partner and children
Possibility to make use of bicyle leasing
Access to 3000+ learning resources and courses

Come and find your better way with us!

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